Warranty
DEFECTIVE MERCHANDISE: If your product fails to perform by reason of defect, please contact S.F. Online Sales, Inc. immediately to inquire about applicable warranty coverage. You must have an RMA for any defective item returns. If you are uncertain what the warranty period is for your particular product, please contact us at 800.959.1131. Defective items must be shipped to S.F. Online Sales, Inc. as directed on your RMA, both prepaid and insured against damage. Inbound and outbound shipping charges on warranty repairs are customer's responsibility. SHIPPING DAMAGE & CONFIRMATION: Any product that is purchased from S.F. Online Sales, Inc. that is received damaged, must be reported within 3 business days after receipt of the goods to be eligible for repair, replacement or reimbursement, as reasonably warranted by the situation, by the shipping company.
