Algopix Privacy and Data Protection Policy

Last modified: August 10th, 2022

Algopix Holdings Ltd and/or Alopix Holdings US Inc. and its subsidiaries (“Algopix“, “we“, “our” or the “Company“, and their cognates) respects the privacy of its Users and website visitors, and is committed to protecting personal information, which means any information that relates to an identified or identifiable natural person and (hereinafter, “Personal Data”),you may share with us. We also protect our followers, vendors, service providers, partners and others who contact us (these and any others with respect to whom we collect personal data, shall collectively be referred to as “Users” or “you” or “Data Subjects”).

This policy and notice (the “Privacy Policy“) explains the types of information we may collect from you or that you may provide when you visit our website, algopix.com our social media pages, or you may provide us with such data in the course of business transactions, sales and support. We are transparent about our practices regarding the information we may collect use, maintain, and process and describe our practices in this policy and notice. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

Algopix aims to process only adequate, accurate and relevant data limited to the needs and purposes for which it is gathered. we also aim to store data for the period necessary to fulfill the purpose for which the data is gathered. Algopix only collects data in connection with a specific legitimate purpose and only processes data in accordance with this Privacy Policy. Our policies and practices are constantly evolving and improving, and we invite any suggestions for improvements, questions or comments concerning this Privacy Policy, you are welcome to contact us (details below) and we will make an effort to reply within a reasonable timeframe.

For the purposes of applicable data protection laws (the “Data Protection Laws“) including the Regulation EU 2016/679, the General Data Protection Regulation (“GDPR“):

  • Algopix will be a data controller (the “Controller“) in relation to the Personal Data of our Users and our prospective Users.
  • Algopix will be a data processor (the “Processor“) in relation to the users’ content and the Personal Data uploaded by our Users in relation to products and their vendors or customers.

  1. WHICH INFORMATION MAY WE COLLECT?

    Identifiable Data

    When you sign up to our website, or in processing data for our Users we collect several categories of personal data. Personal Data which is being gathered consists of any details which are personally identifiable provided consciously and voluntarily by you through your use of the website (as described below). This may include your name (first and last), email address, phone numbers, postal address or other identifier by which you may be contacted online or offline as well as your credit card and other such payment and billing details, billing address, login credentials, your Algopix account username and password and usage details, and other information you may choose to provide to Algopix. Additionally, we may obtain location data related to the geographic location of your laptop, mobile device or other digital device on which the Algopix website is used.

    Algopix may also collect the email addresses of people who communicate with Algopix via email or other media or create accounts and login credentials.

    By registering for an account or submitting requests for support or information via the website, Algopix will collect details, including also your name, phone number and personal or company email you provided, address and other such information. Algopix may use this information to offer Algopix’s services and support, and will share this data across Algopix group companies and affiliates to optimize its services.
    Statistical Data

    We may collect and share non-personally identifiable information (such as product/store information, anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with third party service providers to help us understand the usage patterns for our service. Such data consist solely of non-identifiable information, which we may store indefinitely.

    You do not have any legal obligation to provide any information to Algopix, however, we may require certain information in order to provide any services and products. If you choose not to provide us with certain information, then we may not be able to provide you with some or all of the services.

  2. HOW DO WE COLLECT PERSONAL DATA THROUGHOUT OUR SERVICES?

    We collect Personal Data through your use of our website. In other words, when you are using the website we are aware of it and gather, collect and record the information relating to such usage, either independently or through the help of third-party services as detailed below. This includes technical information and behavioral information such as the User’s Internet protocol (IP) address used to connect your computer to the Internet, your uniform resource locators (URL), operating system, type of browser, browser plug-in types and versions, screen resolution, Flash version, time zone setting, the User’s ‘clickstream’ on the website, the period of time the User visited the website, methods used to browse away from a page, and any phone number used to call our User service number. We likewise place cookies on your browsing devices (see section ‘Cookies’ below), though you may block these.

    We collect Personal Data required to provide services when you register interest and/or open an account. In addition, we collect your Personal Data, when you provide us such information by entering it manually or automatically, or through your use of our website, facilities and services, or in connection with site visits, in the course of preparing a contract, or otherwise in engaging with us.

  3. WHAT ARE THE PURPOSES OF PERSONAL DATA WE COLLECT?

    We will use Personal Data to provide and improve our services to our Users and others and meet our contractual, ethical and legal obligations, including for example:

    • To present our website and its contents to you;
    • administering your account with Algopix including to identify and authenticate you;
    • to provide you with the information, products and services that you request from Algopix;
    • verifying and carry out financial transactions in relation to payments you make in connection with the products;
    • contacting you for the purpose of providing you with technical assistance and other related information about the products;
    • to allow you to participate in interactive features on our website
    • to carry out and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
    • notifying you about changes to our service and products;
    • replying to your queries, troubleshooting problems, detecting and protecting against error, fraud or other criminal activity;
    • contacting you to give you commercial and marketing information about events or promotions or additional services and products offered by us and our cognates, including in other locations;
    • soliciting feedback in connection with your use of the services; tracking use of Algopix facilities and services to enable us to optimize them;
    • contacting you to inform you of additional services offered by us or our cognates which may be of interest to you;
    • compliance and audit purposes, such as meeting our reporting obligations in our various jurisdictions, and for crime prevention and prosecution in so far as it relates to our staff, Users, facilities etc;
    • if necessary, we will use personal data to enforce our terms, policies and legal agreements, to comply with court orders and warrants and assist law enforcement agencies as required by law, to collect debts, to prevent fraud, infringements, identity thefts and any other service misuse, and to take any action in any legal dispute and proceeding;
    • for security purposes and to identify and authenticate your access to the parts of the facilities;

  4. DATA SHARING

    We may transfer personal data within our group, and to third party service providers as follows:

    • Affiliates and Subsidiaries. This includes any member of our group, which means the Algopix parent company and subsidiaries – whether wholly or partially owned by Algopix, including as part of other services/products we offer to our clients and/or third parties. When we share data with our affiliates and subsidiaries we will not use identified personal data.
    • Third Party Service Providers. We transfer personal data to third parties in a variety of circumstances for the provisions of our Services to you. We endeavour to ensure that these third parties use your information only to the extent necessary to perform their functions, and to have a contract in place with them to govern their processing on our behalf. These third parties assist us in providing the services we offer, processing transactions, fulfilling requests for information, receiving and sending communications, analysing data, providing IT and other support services or in other tasks, from time to time. These third parties also include analytics and search engine providers that assist us in the improvement and optimization of our website, and our marketing.
      We periodically add and remove third party providers. At present our third-party providers to whom we may transfer personal data include also the following: Google; Datadog, contracted developers; designers and consultants, our lawyers, accountants, local payroll service providers, other standard business service providers; Other industry standard business software and partners.
    • Change of Control. In addition, we will disclose your personal data to third parties if some or all of our companies or assets are acquired by a third party including by way of a merger, share acquisition, asset purchase or any similar transaction, in which case personal data may be one of the transferred assets. Likewise.
    • Legal obligation. We will transfer personal data to third parties if we are under a legal duty to disclose or share your personal data in order to comply with any legal or audit or compliance obligation, in the course of any legal or regulatory proceeding or investigation, or in order to enforce or apply our terms and other agreements with you or with a third party; or to assert or protect the rights, property, or safety of Algopix, our Users, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction and to prevent cybercrime.

    For avoidance of doubt, Algopix may transfer and disclose non-personal data to third parties at its own discretion.

  5. WHERE DO WE STORE YOUR DATA?

    We keep Personal Data in servers which controlled by Algopix through reputable cloud-service providers in the US.

  6. INTERNATIONAL DATA TRANSFERS

    We may transfer your personal data outside of the EEA to the US, in order to:

    • store or backup the information;
    • enable us to provide you with the services and products and fulfil our contract with you;
    • fulfill any legal, audit, ethical or compliance obligations which require us to make that transfer;
    • facilitate the operation of our group businesses, where it is in our legitimate interests and we have concluded these are not overridden by your rights;
    • to serve our Users across multiple jurisdictions; and
    • to operate our parent company, subsidiaries, and affiliates in an efficient and optimal manner.

  7. DATA RETENTION

    Algopix retains personal data for as long as required to provide the services, or for other reasons. Our Users decide when to delete data they control.

    Algopix will retain personal data it processes only for as long as required in our view, to provide the services and as necessary to comply with our legal and other obligations, to resolve disputes and to enforce agreements. We will also retain personal data to meet any audit, compliance and business best-practices.

    Data with respect to which Algopix is the Processor may be deleted only on action and/or instruction of the Controller, except where such data must be retained by us, in our judgment, as above. Data that is no longer retained may be anonymized or deleted. Likewise, some metadata and statistical information concerning the use of our services are not subject to the deletion procedures in this policy and may be retained by Algopix. We will not be able to identify you from this data. Some data may also be retained on our third-party service providers’ servers until deleted in accordance with their privacy policy and their retention policy.

    When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout

  8. SERVICES AND WEBSITE DATA COLLECTION AND COOKIES

    When you access or use our services or website, Algopix may use industry standard technologies such as cookies, pixels and similar technologies, which store certain information on your computer or browsing device and which will allow us to identify the computer or device and in some cases to identify them with the user, and to enable automatic activation of certain features, and make your user experience more convenient and effortless. We use different types of cookies: some cookies are strictly necessary, they are required for the operation of our website and services under our terms with you; this includes for example, cookies that enable you to log into secure areas of our services. We also use analytical and performance monitoring cookies, which allow us to recognise and count the number of visitors and to see how visitors move around our website and services when they are using it. Finally, we use functionality cookies which are used to recognise you when you return to our Site. This enables us to personalise content to your preferences, including for example, your choice of language or region. You may control these in your browser settings.

    Our services and website may, from time to time, contain links to external sites. We are not responsible for the operation, privacy policies and practices or the content of such sites.

  9. INFORMATION SECURITY

    No data security is perfect, but we work hard to ensure we have great security.

    We take great care in implementing, enforcing and maintaining the security of the personal data we process, whether as Processor or as Controller. Algopix implements, enforces and maintains security measures, technologies and policies to prevent the unauthorized or accidental access to or destruction, loss, modification, use or disclosure of personal data. We likewise take steps to monitor compliance of such policies on an ongoing basis. Where we deem it necessary in light of the nature of the data in question and the risks to data subjects, we may encrypt data. Likewise, we take industry standard steps to ensure our website and services are safe.

    Note however, that no data security measures are perfect or impenetrable, and we cannot guarantee that unauthorized access, leaks, viruses and other data security breaches will never occur.

    Within Algopix, we endeavor to limit access to personal data to those of our personnel who: (i) require access in order for Algopix to fulfil its obligations, including also under its agreements, and as described in this Privacy Policy , and (ii) have been appropriately and periodically trained with respect to the requirements applicable to the processing, care and handling of the Personal Data, and (iii) are under confidentiality obligations as may be required under applicable law.

    Algopix shall act in accordance with its policies and with applicable law to promptly notify the relevant authorities and data subjects in the event that any personal data processed by Algopix is lost, stolen, or where there has been any unauthorized access to it, all in accordance with applicable law and on the instructions of qualified authority. Algopix shall promptly take reasonable remedial measures.

  10. DATA SUBJECT RIGHTS

    Data subjects have rights, and we respect them.

    we enable privacy rights under generally accepted data protection laws, including the GDPR as follows:

    • rights to data portability
    • rights to access data,
    • Right to rectify data
    • Right to object to processing
    • Right to erase data.

    If, for any reason, a data subject wishes to modify, delete or retrieve their Personal Data, they may do so, where applicable, by contacting Algopix (info@algopix.com).

    Note that Algopix will have to undertake a process to identify a data subject exercising their rights. Algopix keeps details of such rights exercised for its own compliance and audit requirements. Please note that Personal Data may be either deleted or retained in an aggregated manner without being linked to any identifiers or Personal Data, depending on technical commercial capability. Such information will continue to be used by Algopix.

    Note, that where personal data is provided by a User being the data subject’s employer, such data subject rights will have to be effected through that User. In addition, data subject rights cannot be exercised in a manner inconsistent with the rights of Algopix employees and staff, with Algopix proprietary rights, and third-party rights. As such, job references, reviews, internal notes and assessments, documents and notes including proprietary information or forms of intellectual property, cannot be accessed or erased or rectified by data subjects. In addition, these rights may not be exercisable where they relate to data that is not in a structured form, for example emails, or where other exemptions apply. If processing occurs based on consent, data subjects generally have a right to withdraw their consent.

    Data subjects in the EU have the right to lodge a complaint, with a data protection supervisory authority in the place of their habitual residence. Our lead supervisory authority is the Information Commissioner’s Office (ICO) in United Kingdom. (www.ico.org.uk). If the supervisory authority fails to deal with a complaint you may have the right to an effective judicial remedy.

  11. GENERAL

    • Minors. We do not knowingly collect or solicit information or data from children under the age of 16 or knowingly allow children under the age of 16 to register for Algopix services. If you are under 16, do not register or attempt to register for any of the Algopix Service or send any information about yourself to us. If we learn that we have collected or have been sent Personal Data from a child under the age of 16, we will delete that Personal Data as soon as reasonably practicable without any liability to Algopix. If you believe that we might have collected or been sent information from a minor under the age of 16, please contact us at: info@algopix.com, as soon as possible.
    • Changes to this Privacy Policy. The terms of this Privacy Policy will govern the use of the services, website, and any information collected in connection with them. Algopix may amend or update this Privacy Policy from time to time. The most current version of this Privacy Policy will be available at: https://algopix.com/privacy. Changes to this Privacy Policy are effective as of the stated “Last Revised” date and your continued use of our services will constitute your active acceptance of the changes to and terms of the Privacy Policy.
    • Algopix contact details: info@algopix.com