Product Information
- SECTION I.
- DENTAL PRACTICE ADMINISTRATION
- Chapter 1 – Introduction to the Dental Front OfficeAdministrator
- Duties of the Dental Front Office Administrator Technology and the Dental Administrator
- Professional Appearance Business Casual Inappropriate Clothing Dress Code Regulations
- Professional Attitudes and Actions
- Interpersonal Skills
- Pre-Vacation Work Planning Promotions Promotable Attitudes
- On The Job Now (Special Feature)
- Chapter 2 – Ethical, Legal, and Regulatory Issues and Responsibilities
- Role of the American Dental Association
- HIPAA Practice Pitfall (Special Feature)
- Forms of Fraud
- Practice Pitfall (Special Feature)
- Bad Faith Awards
- Practice Pitfall (Special Feature)
- Chapter 3 – The Dental Office Team and Patient Relations
- The Role of the Dentist
- The Role of the Dental Hygienist The Role of the Chairside Dental Assistant
- Chapter 4 – Technology and the Dental Office
- SECTION II.
- GENERAL OFFICE PROCEDURES
- Chapter 5 – Basic Administrative Functions and Printed Communication
- SECTION III.
- MANAGING THE DENTAL FRONT OFFICE
- Chapter 6 – Dental Front Office Management
- Chapter 7 – Dental Terminology and Anatomy of the Oral Cavity
- Chapter 8 –Dental Chart Documentation
- Chapter 9 – Dental Office Forms
- ASA Physical Status Classification System
- Chapter 10 – Clinical Records Management
- SECTION IV.
- DENTAL INSURANCE PROGRAMS, CODING, AND BILLING
- Chapter 11 – Dental Reference Books and Insurance Contract Interpretation
- Alternative Benefit Plans
- Insurance Carrier Directories
- Chapter 12 – Dental Services and Coding
- Chapter 13 – Dental Billing and the Dental Claim Form
- SECTION V.
- FINANCES AND ACCOUNTING
- Chapter 14 – Dental Practice Accounts Receivable
- Chapter 15 – Accounts Payable and Financial Records Management
- Quarterly Returns
- SECTION VI.
- SECURING EMPLOYMENT
- Chapter 16 – Employment Skills and Job Search Strategies
- SECTION VII.
- GLOSSARY AND APPENDICES
- Glossary
- Appendix A
- Appendix B
- Appendix C
