Product Information
- Essential Protection Service Suite (EPSS) includes - Capture Advanced Threat Protection, Gateway Anti-Virus, Anti-Spyware, Intrusion Prevention, Application Firewall Service, Content Filtering Services, Comprehensive Anti-Spam and 24x7 Support with firmware.
- Provides all essential security services needed to protect against known & unknown threats.
- Hardware Replacement - SonicWall Hardware Product(s) that are covered under an active support contract are eligible for “Advance Exchange". When a support case is called in for a Hardware issue and the SonicWall representative determines a replacement part is necessary, an advance shipment of the applicable replacement part will be sent to the Customer in exchange for the defective part, before the defective part is returned (“Advance Exchange”).
- Support Tools - for access to SonicWall's electronic support tools.
- Silver Support 24x7 and Dynamic Support 24x7 provide for direct technical assistance 24 hours a day 365 days a year.
