Product Information
- FORTINET FortiGate-60F 3 Year 24x7 FortiCare Contract (FC-10-0060F-247-02-36)
- The 24x7 FortiCare Contract includes 24x7 Comprehensive Support, Advanced Hardware Replacement (NBD), Firmware and General Upgrades, and Application Control.
- FortiCare 24x7 Service includes access to technical support on a 365x24x7 basis as well as an advanced replacement service for hardware failures.
- This service provides the assurance of around-the-clock coverage and fast turnaround for replacement of defective hardware.
- All FortiCare Support Services include: firmware upgrades, access to the support portal and associated technical resources, reporting on technical incidents (via the web, chat, and telephone), as well as a hardware return option
