Product Description
We pride ourselves with Warranty and Support. Please contact us via Amazon.
WARRANTY:
6 months warranty for any water leaks.
3 months warranty for water pump.
SUPPORT:
Full refund or free replacement if you received damaged product.
Contact us via Amazon for product related questions / issues.
Replacement parts.
WATER LEAKS:
All of our products are packed in poly-form and exterior box labeled FRAGILE. However sometimes despite all the care item may still get damage during shipping / handling and develop miniature pores which can cause water leaks. Leaks can also develop due to material expanding or contracting with temperature during the initial use. We offer 6 months warranty for any water leaks.
QUICK TIPS:
Tip #1: Read the instruction manual for operation and troubleshooting.
Tip #2: Make sure the fountain pump is properly immersed in water. See the instruction manual.
Tip #3: All pumps are tested for quality assurance. If you hear pump noise then it is because the pump is not properly immersed in water (try putting in more water, refer to instructional manual) or not properly placed / laying flat inside the fountain (try place adjusting the pump slowly in the fountain until pump noise goes away completely).
Tip #4: For first time use, we recommend turn on the fountain first and when water starts running then place the crystal ball on top (this is to build water pressure and tension). No need to remove crystal ball after that.
Tip #5: Note that water pumps do not come with on/off switch.
Tip #6: Relax, enjoy and melt away stress
WARRANTY:
6 months warranty for any water leaks.
3 months warranty for water pump.
SUPPORT:
Full refund or free replacement if you received damaged product.
Contact us via Amazon for product related questions / issues.
Replacement parts.
WATER LEAKS:
All of our products are packed in poly-form and exterior box labeled FRAGILE. However sometimes despite all the care item may still get damage during shipping / handling and develop miniature pores which can cause water leaks. Leaks can also develop due to material expanding or contracting with temperature during the initial use. We offer 6 months warranty for any water leaks.
QUICK TIPS:
Tip #1: Read the instruction manual for operation and troubleshooting.
Tip #2: Make sure the fountain pump is properly immersed in water. See the instruction manual.
Tip #3: All pumps are tested for quality assurance. If you hear pump noise then it is because the pump is not properly immersed in water (try putting in more water, refer to instructional manual) or not properly placed / laying flat inside the fountain (try place adjusting the pump slowly in the fountain until pump noise goes away completely).
Tip #4: For first time use, we recommend turn on the fountain first and when water starts running then place the crystal ball on top (this is to build water pressure and tension). No need to remove crystal ball after that.
Tip #5: Note that water pumps do not come with on/off switch.
Tip #6: Relax, enjoy and melt away stress
Product Information
- Size: 7.5 x 6 x 10.5 inches. Check out product demo videos under "Related Video Shorts".
- Please pay attention to Water sound audibility index which differs from fountain to fountain. The Water sound audibility index for this fountain: 3 on a scale of 0 as min and 10 as max. Some customers like less water sound where as others like moderate to high. We have a variety of fountains that suits every customer need. Please check our collection by clicking "ImagiWonder" above or by searching "ImagiWonder" on Amazon to find the fountain that suits your need and style.
- Adds the soothing sounds of water to any home patio or office setting.
- Features LED lighting to illuminate the fountain.* Color can vary slightly on each fountain. Lighting can be different indoors and out as well as differences in computer monitors. Some fountains may appear darker because of the lighting in the room. So slight color variation is not a cause for return.
- Click by "ImagiWonder" above to view more items and great ideas. We pride ourselves with Warranty and Support. WARRANTY: 6 months warranty for any water leaks. 3 months warranty for water pump. SUPPORT: Please contact us via Amazon for full refund or free replacement if you received damaged product or have product related questions / issues or for replacement parts.
